Terms & Conditions
Welcome to MioDore. These Terms and Conditions govern your use of our website and the purchase of our jewelry. By accessing our website and placing an order, you agree to be bound by these terms.
1. General Information
1.1 About MioDore
MioDore is an e-commerce platform specializing in fine moissanite and silver jewelry. Our atelier is committed to creating exceptional pieces that embody elegance, quality, and timeless beauty.
1.2 Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website or services.
1.3 Modifications
MioDore reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of those changes.
2. Eligibility & Account
2.1 Age Requirement
You must be at least 18 years of age to make a purchase from MioDore. By placing an order, you confirm that you meet this age requirement.
2.2 Account Creation
Creating an account is optional but recommended for a streamlined shopping experience. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3 Account Security
You agree to notify us immediately of any unauthorized use of your account. MioDore will not be liable for any loss or damage arising from your failure to protect your account information.
3. Products & Pricing
3.1 Product Descriptions
We strive to ensure that all product descriptions, specifications, and imagery are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current.
3.2 Moissanite & Materials
All moissanite stones offered by MioDore meet the highest standards of quality. Our silver jewelry is crafted from genuine sterling silver or other precious metals as specified in product descriptions.
3.3 Pricing
All prices are displayed in [your currency] and are subject to change without notice. We reserve the right to correct any pricing errors on our website or in our communications.
3.4 Product Availability
Product availability is subject to change. In the event that an item becomes unavailable after your order is placed, we will notify you promptly and offer a full refund or suitable alternative.
4. Orders & Payment
4.1 Order Placement
When you place an order, you are making an offer to purchase the product(s) in accordance with these Terms and Conditions. All orders are subject to acceptance and availability.
4.2 Order Confirmation
Upon placing an order, you will receive an email confirmation. This confirmation does not signify our acceptance of your order but merely acknowledges receipt. Acceptance occurs when we dispatch the item(s) to you.
4.3 Payment Methods
We accept major credit cards, debit cards, and other payment methods as indicated on our website. Payment must be received in full before orders are dispatched.
4.4 Payment Security
All payment transactions are processed through secure, encrypted payment gateways. MioDore does not store your complete credit card information.
4.5 Order Cancellation by MioDore
We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing errors, fraudulent transactions, or failure to meet eligibility requirements. If your order is cancelled, you will receive a full refund.
5. Shipping & Delivery
5.1 Shipping Terms
Shipping terms, delivery times, and costs are detailed in our Shipping Policy. Title and risk of loss pass to you upon delivery to the carrier.
5.2 Delivery
We will make reasonable efforts to deliver within estimated timeframes, but we are not liable for delays caused by circumstances beyond our control, including courier delays, customs processing, or force majeure events.
6. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Cancellation & Refund Policy. Please review this policy carefully before making a purchase.
7. Intellectual Property
7.1 Ownership
All content on the MioDore website, including text, graphics, logos, images, designs, and software, is the property of MioDore or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
7.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
7.3 Trademarks
MioDore, our logo, and other marks are trademarks of MioDore. You may not use these trademarks without our prior written consent.
8. User Conduct
8.1 Prohibited Activities
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the website or servers
- Transmit viruses or malicious code
- Collect information about other users
- Impersonate any person or entity
8.2 User Content
If you submit reviews, comments, or other content, you grant MioDore a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content. You represent that you own or have the right to submit such content.
9. Warranties & Disclaimers
9.1 Product Warranty
MioDore warrants that our products are free from manufacturing defects under normal use for a period of one year from the date of purchase. This warranty does not cover damage from misuse, accidents, or normal wear and tear.
9.2 Website Disclaimer
The website is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9.3 Limitation of Warranties
We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
10. Limitation of Liability
To the fullest extent permitted by law, MioDore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the website or products, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from or related to the website or products shall not exceed the amount paid by you for the product(s) giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless MioDore, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from your use of the website, violation of these Terms, or infringement of any rights of another party.
12. Privacy & Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
13. Dispute Resolution
13.1 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
13.2 Arbitration
Any dispute arising from or relating to these Terms shall be resolved through binding arbitration in accordance with constitution of India.
13.3 Class Action Waiver
You agree to resolve disputes with MioDore on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
14. Force Majeure
MioDore shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or governmental restrictions.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and MioDore regarding your use of the website and supersede all prior agreements and understandings.
17. Contact Information
For questions regarding these Terms and Conditions, please contact us:
MioDore Client Relations
Email: [contact@miodore.com]
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Last updated: [07/10/25]
By using the MioDore website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.